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Notes on product and interaction

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Good interfaces make the next step obvious

A useful interaction gives people a clear sense of what just happened and what they can do next. Small details like timing, feedback, and forgiving controls turn a feature into something that feels natural.

AI should feel like part of the conversation

AI works best when it meets people where they are: in the middle of a task, with context and control. The interface should make its capabilities legible without making the person learn a new way to think.